Warranty Information & Claims
View our warranties, register your product, or file a claim.
Quality We Stand Behind
Browse Current Warranties
Access Warranties by Product:
Fiberglass Pools Warranties (U.S. and Canada)
Vinyl Liner Pool Warranties (U.S. and Canada)
Vinyl Liner Warranties (U.S. and Canada)
U.S.
- Pacific – 20 Year Limited Vinyl Liner Transferable Warranty, 5 Yr Full, 15 Yr Prorated
- DaVinci – 20 Year Limited Vinyl Liner Transferable Warranty, 5 Yr Full, 15 Yr Prorated
- Kafko – 20 Year Limited Vinyl Liner Transferable Warranty, 5 Yr Full, 15 Yr Prorated
- VynAll – 20 Year Limited Vinyl Liner Transferable Warranty, 5 Yr Full, 15 Yr Prorated
- Plastimayd – 20 Year Limited Vinyl Liner Transferable Warranty, 5 Yr Full, 15 Yr Prorated
- Latham, Performance, Premier & Oasis – 20 Year Limited Vinyl Liner Warranty, 3 Yr Full, 17 Yr Prorated
- Signature – 20 Year Limited Vinyl Liner Warranty, 1 Yr Full, 19 Yr Prorated
- Integrity – 25 Year Limited Above Ground Vinyl Liner Warranty, 1 Yr. Full, 24 Yr. Prorated
Canada
- Latham Inground Liners (English & French) – 25 Year Limited Vinyl Liner Transferable Warranty, 5 Yr. Full, 20 Yr. Prorated
- Signature (English & French) – 25 Year Limited Vinyl Liner Warranty, 1 Yr. Full, 24 Yr. Prorated
- Integrity (English & French) – 25 Year Limited Above Ground Vinyl Liner Warranty, 1 Yr. Full, 24 Yr. Prorated / Garantie De 25 Ans Sur Les Toiles En Vinyle De Piscines Hors-terre1 Année Au Complet – 24 Années Au Prorata
Safety Covers Warranties (U.S. and Canada)
Automatic Covers Warranties
Coverstar
- Eclipse Mechanism
- CS3000 Mechanism
- CS300HD Mechanism
- ATOM Low Offset System Mechanism
- Duralife 3 Fabric
- UltraGard III Fabric
Pool Cover Specialists
- PCS Duralife 1 Fabric
- Infinity 4000 Mini Infinity 2 Mechanism
- PCS LOW OFFSET System
- Owner Survey Warranty Registration Infinity 4000
French Versions
Step Warranties (U.S. and Canada)
U.S.
- Performance, Wet Step, Therapy Seat, Wedding Cake Step – Thermoplastic – Lifetime Limited Inground Thermoplastic Step Transferable Warranty
- Open Top Polymer – Thermoplastic – Lifetime Limited Transferable Open Top Polymer Step Warranty
- Performance Acrylic – Fiberglass – 25 Year Limited Acrylic / Fiberglass Step System Warranty
- Polymer Modular – Thermoplastic – Lifetime Limited Transferable Inground Modular Polymer Step Warranty
Canada
- Performance, Wet Step, Therapy Seat, Wedding Cake Step – Thermoplastic (English & French) – Lifetime Limited Inground Thermoplastic Step Transferable Warranty / Marche De Piscine Creusée En Thermoplastique Garanti À Vie Transférable
- Performance Acrylic – Fiberglass (English & French) – 25 Year Limited Acrylic/fiberglass Step System Warranty / Garantie De 25 Ans Pour Les Systèmes De Marche Acrylique/fibre De Verre
- Polymer Modular – Thermoplastic (English & French) – Lifetime Limited Transferable Inground Modular Polymer Step Warranty
Register Your Product Warranty
Protect you and your Latham Pool Products for the future by registering your warranty online in just minutes.
Fiberglass Pools
Vinyl Liner Pool Steel & Polymer Wall Systems
Vinyl Liners
Safety Covers
Steps
Spas
Warranty Types Explained
Full Warranty Period
Please Contact Your Builder – If your product is in the full warranty period and you believe that you have a warranty issue per the terms and conditions of your warranty, do not contact Latham Pool Products, Inc., instead contact your original retail seller / dealer and they will work with us to review the warranty issue.
Pro-Rated Warranty Period
File Online with Latham – If your product is in the pro-rated warranty period and you believe that you have a warranty issue per the terms and conditions of your warranty, please review the Warranty Claim Checklist below for the items required to submit a warranty claim online.
Warranty Claim Process
Steps to Make a Claim
- Review Your Warranty – You have read your warranty and your Latham product is within the Pro-Rated warranty period.
- Confirm You’re Covered – Your Latham product has an issue that is covered under warranty.
- Start the Claim Process – Get a checklist of photos and information needed to submit your claim then select your product from the list below.
What to Expect
- Submit Your Claim – Fill out the online form providing all the required details of your warranty claim, including any photos or information listed below.
- Claims Specialist Review – Our warranty claims specialist will review the information you’ve provided.
- Settlement – If the warranty claim is approved or invalid, a warranty claims specialist will email you with the results.
File a Warranty Claim
Fiberglass Pools
Vinyl Liner Pool Steel & Polymer Wall Systems
Vinyl Liners
Safety Covers
Steps
Spas
More Resources to Explore
Find more help with pool care, safety tips, or getting in touch with our team.
